Purchase Policy

No Returns and No Refunds

Due to the nature of our products, we do not accept any returns or offer refunds. Our collagen beverages are perishable and intended for individual use, ensuring the highest standards of quality and safety for all our customers. If you have any questions or concerns about your purchase, please feel free to contact us at support@uzumicollagen.com.

Damages and Issues

Please inspect your order upon reception and contact us immediately at support@uzumicollagen.com if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and do our best to make it right.

Exchanges

As we do not accept returns, the fastest way to ensure you get what you want is to place a new order for the desired item. If there is an issue with your received order (such as damage or defect), please contact us to discuss the appropriate solution.

You can always contact us with any questions or concerns about your purchase at support@uzumicollagen.com or call us at 010-765 6088.